Shipping and Returns

Allen's ships via UPS. We do not ship to any P.O. Box addresses. Occasionally, due to unanticipated demand, we may not have your entire order available for immediate shipment. When this occurs, we ship the available portion of your order and backorder the missing items. You will only be charged once for shipping and handling. No C.O.D.

Order Amount......Shipping and Handling Charge
$50 or less ....... $3.95
$50.01 - $100 ..... $4.95
$100 and over ...... FREE

Returns Policy: Custom items CANNOT be returned. You may exchange or return all other merchandise for a full refund, less shipping charges. Provided Merchandise returned must be received in original condition and in original packaging with tags attached. Merchandise received within 7 days will receive a cash refund. Returns over 7 days will receive a store merchandise credit. Please, send all returns to:
    Allen's Department Store
    Attn: Returns
    26 Main St.
    Leominster, MA 01453