Customer Service

Custom merchandise cannot be returned.

Embroidery: We offer embroidery of hospital logos, department names, individual names and more. We have many hospital logos ready to embroider. Click here to see if we have yours. We offer free logo digitizing for group orders.   For custom-embroidered items, please allow 2-3 weeks for production and shipping.

Shipping & Delivery: Allen's Hospital Uniforms Ships via USPS and Fedex. Occasionally, due to unanticipated demand, we may not have your entire order available for immediate shipment. When this occurs, we ship the available portion of your order and backorder the missing items. You will only be charged once for shipping and handling. No C.O.D.

Order Amount......Shipping and Handling Charge
$50 or less ....... $5.95
$50.01 - $99.99 ..... $5.95 FREE
$100 and over ...... FREE

Privacy & Security:
Privacy Notice: We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information in our server logs from your browser including your IP address, cookie information and the page(s) that you visited. We will not sell your personally identifiable information to anyone.

Commitment to Data Security: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard for secure commerce transactions. It encrypts all of your personal information, including credit cards, name and address. Only authorized employees have access to this information.

Privacy Contact Information: If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By Email: info@allensuniforms.com
By Telephone: 978-534-3111

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Returns & Replacements:
Return Policy: Custom items CANNOT be returned. You may exchange or return all other merchandise for a full refund, less shipping charges. Provided Merchandise returned must be received in original condition and in original packaging with tags attached. Merchandise received within 7 days will receive a cash refund. Returns over 7 days will receive a store merchandise credit. Please, send all returns to:

Allen's
26 Main St.
Leominster, MA 01453